PBC Smart Seminar: Speaking Your Customer's LanguageName: PBC Smart Seminar: Speaking Your Customer's LanguageDate: November 15, 2018Time: 8:30 AM - 10:00 PM ESTRegistration: Register NowEvent Description:
How often are you frustrated with your message being miscommunicated? How many times did you explain the situation to someone and still got the wrong result?
The purpose of "Speaking your Customer's Language" is to increase the ability of recognizing signals in personality traits and to quickly adapt to others. One of the most important skills to obtain in the business environment is to become more versatile and flexible with various personality styles. Understanding specific personality traits through observable behaviors will unmistakably help reduce interpersonal tension and improve communications with clients, peers, supervisors and subordinates. Through active audience participation, I will illustrate methods of integrating personality traits resulting in effective email communications, improved meeting outcomes and increasing employee relationships.
This presentation will take the audience to the next level of achieving desired outcomes utilizing the right communication style for the right opportunity at the right time.
What will participants gain from this session?
Gain knowledge and skills that will help increase opportunities to build stronger business and personal relationships.
Create a new perspective in understanding people's personality preferences and become better prepared to give them what they need.
Increase your personal growth through new outlooks and perspectives
With thanks to the Couryard Marriott Penfield for their support of this event.
- The PBC
- Member Center